Help Desk

The MyGroundBiz Login portal is intended exclusively for individuals who are registered as members of the Ground Biz FedEx and MyGroundBiz accounts.

The online portal makes it possible for the users to sign up and redeem the offers, benefits, and services that are offered on this portal.

MyGroundBiz Help Desk

FedEx has a General Support and Frequently Asked Questions (FAQ) page that the user can use to get answers to all the queries. For your security, we highly recommend the users to change their password every 90 days, so it becomes difficult for the users to guess your password. If you have forgotten it, you can reset your password by using the number 855-639-7793.

If you have further problems accessing your FedEx Ground Biz account, hit the Contact Us on the login page. Fill in the form and click the “Submit” button to submit your request. You can also call 800-HELPMIS (435-7647) from Monday through Friday, 7:00 a.m. to 6:00 p.m. to get help. The timings of customer support vary on Saturday and Sunday.

We hope you have all the details on how to register, login, and use the MyGroundBiz Login portal. For more details, please contact MyGroundBiz Customer Support at 1-800-435-7647 only at 7:00 a.m. business hours.

If you have any problems, you can contact My Ground Biz at 1-800-435-7647

The first time you sign in to this online portal, you will be asked to sign up for your account and change your password. Include your email address, full name, and the location and type of business you wish to do. Choose your preferred language and plain HTML text or email format. Choose a password that meets the system requirements.

The login credentials to sign in to your MyGroundBiz account consists of a password and a username (the user’s email address).